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12-Pack Kids’ Warm Winter Knit Hats
Regular price $2.28 USDRegular priceSale price $2.28 USD
FAQ
1. When will my order arrive?
Orders normally require 2–3 business days for processing after payment confirmation. Estimated transit is 20–45 calendar days after dispatch, in addition to processing time.
2. Is standard shipping free, and are taxes extra?
Standard shipping is free when your discounted merchandise subtotal is more than US$30. For US$30 or less, the shipping charge appears at checkout. Applicable taxes and import charges are included in the price or covered by us, with no additional payment beyond the checkout total.
3. How can I obtain tracking information?
After your order ships, email aguillahid1@outlook.com with your order number and checkout email address. We will provide available tracking details.
4. Can I return an item if I change my mind?
Yes. Request a return within 30 calendar days after delivery. Return shipping is free, and no restocking fee applies. Refunds generally appear on the original payment method 3–7 business days after issuance, subject to payment-provider processing and mandatory deadlines.
5. What should I do if my parcel is lost or damaged?
Email customer service with your order details. Lost parcels qualify for a free replacement or a refund if you prefer. For damaged, incorrect, or incomplete items, we arrange an appropriate remedy and cover necessary shipping. Provide photographs if reasonably available.